Skip to main navigation menu Skip to main content Skip to site footer

Original Article

Vol. 3 No. 2 (2024): May 2024

Compassionate leaders influence nurses’ emotional healing during the COVID-19 crisis in hospitals

DOI
https://doi.org/10.55048/jpns107
Submitted
September 29, 2023
Published
2024-05-10

Abstract

Background: The crisis situation during the pandemic has placed an additional burden on nurses regarding the care of COVID-19 patients. This is due to several factors, including the emergence of new disease variants, a rising number of cases, limited access to information, and nurses’ psychological well-being. Therefore, it is crucial for nurses to receive support from their leadership to effectively fulfill their roles

Objective: To determine the key dimensions of compassionate leadership that have the greatest impact on the emotional well-being of nurses working in COVID-19 treatment rooms. 

Methods: The research design employs a cross-sectional approach, with the independent variable being compassionate leadership, encompassing dimensions such as presence, understanding, empathy, and assistance. The dependent variable under examination is emotional healing. The sampling technique applied is purposive sampling, resulting in a sample size of 200 respondents across eight treatment rooms.

Results: Nurses, on the whole, perceived their leaders’ implementation of compassionate leadership during the pandemic crisis as fairly adequate, scoring it at 66.4%. As for emotional healing among nurses, it was, on average, fulfilled to a level of 68.3%. Importantly, there exists a significant relationship between compassionate leadership and emotional healing. Specifically, among the dimensions of compassionate leadership, the one that had the most substantial influence on nurses’ emotional healing was “helping”.

Conclusion: Amidst the COVID-19 pandemic crisis in hospitals, nurses required assistance and support from leadership to navigate the challenges encountered while actively providing care. These interventions could be effectively incorporated by nurses to complement ongoing tuberculosis treatment therapies.

References

  1. Barry, H. (2020). Emotional healing: How To put yourself back together again. Orion Publishing Co.
  2. Beck, C. D. (2014). Antecedents of servant leadership: A mixed methods study. Journal of Leadership & Organizational Studies, 21(3), 299-314. DOI: https://doi.org/10.1177/1548051814529993
  3. Canyon, B. D., & Points, K. (2006). Definitions in crisis management. 1–10.
  4. Chaiprasit, W., & Rinthaisong, I. (2022). Assessing the dimension and quality of the compassionate leadership measurement model. Cogent Business and Management, 9(1). https://doi.org/10.1080/23311975.2022.2127190 DOI: https://doi.org/10.1080/23311975.2022.2127190
  5. Christopher L. Kukk. (2017). The compassionate achiever. HarperCollins.
  6. De Klerk, M. (2007). Healing emotional trauma in organizations: An O.D. framework and case study. Organization Development Journal, 25(2), 49–55. DOI: https://doi.org/10.1016/j.clindermatol.2006.09.005
  7. de Zulueta, P. (2021). How do we sustain compassionate healthcare? Compassionate leadership in the time of the COVID-19 pandemic. Clinics in Integrated Care, 8, 100071. https://doi.org/10.1016/j.intcar.2021.100071 DOI: https://doi.org/10.1016/j.intcar.2021.100071
  8. Dev, V., Fernando, A. T., Lim, A. G., & Consedine, N. S. (2018). Does self-compassion mitigate the relationship between burnout and barriers to compassion? A cross-sectional quantitative study of 799 nurses. International Journal of Nursing Studies, 81, 81–88. https://doi.org/10.1016/j.ijnurstu.2018.02.003 DOI: https://doi.org/10.1016/j.ijnurstu.2018.02.003
  9. Devlin, E. S. (2006). Crisis management planning and execution. Auerbach Publications. DOI: https://doi.org/10.1201/9780203485897
  10. Domínguez-Escrig, E., Mallén-Broch, F. F., Chiva, R., & Lapiedra Alcamí, R. (2022). Effects of emotional healing on organisational learning and radical innovation: a leadership-based approach. Journal of Organizational Change Management, 35(1), 224–239. https://doi.org/10.1108/JOCM-04-2021-0105 DOI: https://doi.org/10.1108/JOCM-04-2021-0105
  11. Du, J., Dong, L., Wang, T., Yuan, C., Fu, R., Zhang, L., Liu, B., Zhang, M., Yin, Y., Qin, J., Bouey, J., Zhao, M., & Li, X. (2020). Psychological symptoms among frontline healthcare workers during COVID-19 outbreak in Wuhan. General Hospital Psychiatry, 67, 144–145. https://doi.org/10.1016/j.genhosppsych.2020.03.011 DOI: https://doi.org/10.1016/j.genhosppsych.2020.03.011
  12. Eric Maisel. (2016). 10 tips for emotional healing what really helps us reduce our sadness, anxiety, and other emotional distress? Psychology Today. https://www.psychologytoday.com/us/blog/rethinking-mental-health/201309/10-tips-emotional-healing
  13. Hendy, A., Abozeid, A., Sallam, G., Abboud Abdel Fattah, H., & Ahmed Abdelkader Reshia, F. (2021). Predictive factors affecting stress among nurses providing care at COVID-19 isolation hospitals at Egypt. Nursing Open, 8(1), 498–505. https://doi.org/10.1002/nop2.652 DOI: https://doi.org/10.1002/nop2.652
  14. ICN. (2021). International Council of Nurses COVID-19 Update.
  15. Id, O. O. A., Tu, S., & Keene, D. (2021). How to lead health care workers during unprecedented crises: A qualitative study of the COVID-19 pandemic in Connecticut, USA. PloS one, 16(9). https://doi.org/10.1371/journal.pone.0257423 DOI: https://doi.org/10.1371/journal.pone.0257423
  16. Jit, R., Sharma, C. S., & Kawatra, M. (2017a). Healing a broken spirit: Role of servant leadership. Vikalpa, 42(2), 80–94. https://doi.org/10.1177/0256090917703754 DOI: https://doi.org/10.1177/0256090917703754
  17. Jit, R., Sharma, C. S., & Kawatra, M. (2017b). Healing a broken spirit: Role of servant leadership. Vikalpa, 42(2), 80–94. https://doi.org/10.1177/0256090917703754 DOI: https://doi.org/10.1177/0256090917703754
  18. LaporCovid19. (2021). 2066 tenaga kesehatan indonesia gugur melawan COVID-19. https://nakes.laporcovid19.org/statistik
  19. Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of management journal, 57(5), 1434-1452. https://doi.org/10.5465/amj.2013.0034 DOI: https://doi.org/10.5465/amj.2013.0034
  20. Lilius, J. M., Worline, M. C., Dutton, J. E., Kanov, J. M., & Maitlis, S. (2011). Understanding compassion capability. Human Relations, 64(7), 873–899. https://doi.org/10.1177/0018726710396250 DOI: https://doi.org/10.1177/0018726710396250
  21. Mcgonagle, D. (2020). Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company‘s public news and information.
  22. Mohamad M. Saab, J. D. (2019). Impact of a compassionate care leadership programme. British Journal of Nursing, 28(11), 708–714. https://doi.org/10.12968/bjon.2019.28.11.708 DOI: https://doi.org/10.12968/bjon.2019.28.11.708
  23. Montemurro, N. (2020). Brain, behavior, and immunity the emotional impact of COVID-19?: From medical staff to common people. Brain Behavior and Immunity, 1591(March), 1–2. https://doi.org/10.1016/j.bbi.2020.03.032 DOI: https://doi.org/10.1016/j.bbi.2020.03.032
  24. Murdiningsih, M., Rosnani, R., & Arifin, H. (2016). Pornographic media and peer’s influence towards sexual behavior among teenagers. Jurnal Ners, 11(2), 210–212. https://doi.org/10.20473/jn.v11i2.2579 DOI: https://doi.org/10.20473/jn.v11i2.2579
  25. Nicolai Chen Nielsen, Gemma D’Auria, S. Z. (2020). Tuning in, turning outward: Cultivating compassionate leadership in a crisis. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/tuning-in-turning-outward-cultivating-compassionate-leadership-in-a-crisis
  26. Parker, A. C. (2007). Praise for crisis leadership now and Laurence Barton.
  27. Rose, S., Hartnett, J., & Pillai, S. (2021). Healthcare worker’s emotions, perceived stressors and coping mechanisms during the COVID-19 pandemic. Plos one, 16(7). https://doi.org/10.1371/journal.pone.0254252 DOI: https://doi.org/10.1371/journal.pone.0254252
  28. Rosnani, R. (2017). Coping mechanism of career women with breast cancer. Jurnal Ners, 12(1), 81–87. https://doi.org/10.20473/jn.v12i1.3698 DOI: https://doi.org/10.20473/jn.v12i1.3698
  29. Rosnani, R., & Mediarti, D. (2022). Overview of post-partum mother adaptation: A healthy lifestyle needs. The Journal of Palembang Nursing Studies, 1(3), 134–138. https://doi.org/10.55048/jpns.v1i3.59 DOI: https://doi.org/10.55048/jpns.v1i3.59
  30. Salminen-Tuomaala, M., & Seppälä, S. (2022). Nurses’ ratings of compassionate nursing leadership during the COVID-19 pandemic—A descriptive cross-sectional study. Journal of Nursing Management, 1974–1980. https://doi.org/10.1111/jonm.13642 DOI: https://doi.org/10.1111/jonm.13642
  31. West, M., Eckert, R., Collins, B., & Chowla, R. (2017a). Caring to change. How compassionate leadership can stimulate innovation in health care. London, UK: The King’s Fund.
  32. West, M., Eckert, R., Collins, B., & Chowla, R. (2017b). Caring to change how compassionate leadership can stimulate innovation in health care. In Voluntary Sector Review, 1(2). https://doi.org/10.1332/204080510x511274 DOI: https://doi.org/10.1332/204080510X511274
  33. West M.A. (2021). Compassionate leadership. Wirling Leaf Press.
  34. WHO. (2020). WHO Director-General’s opening remarks at the media briefing on COVID-19 - 11 March 2020.
  35. Wilson, C. A., Metwally, H., Heavner, S., Kennedy, A. B., & Britt, T. W. (2021). Chronicling moral distress among healthcare providers during the COVID-19 pandemic: A longitudinal analysis of mental health strain, burnout, and maladaptive coping behaviours. International Journal of Mental Health Nursing, 31(1), 111-127. https://doi.org/10.1111/inm.12942 DOI: https://doi.org/10.1111/inm.12942
  36. Worline, M., Dutton, J. E., & Sisodia, R. (2017). Awakening compassion at work: The quiet power that elevates people and organizations. Berrett-Koehler Publishers.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...